View Full Version : Can you cancel an excursion once its booked?

02-19-2007, 10:02 PM
We're cruising in June. Just wondered, say I booked the Dolphin Encounter then we changed our minds, can it be cancelled and money refunded?


Suz D
02-19-2007, 10:05 PM
It CAN be cancelled and no $$ charged, but I can't remember the terms. I know that it can't be cancelled once you're onboard, but I think it might even be a day or two before you board. I'm not sure on that, however. Suz

02-19-2007, 10:39 PM
You are not charged until after you go on the excursion. But you have up untilo 48 hours before sailing to cancel or else you will still be charged.

02-19-2007, 11:35 PM
I was disappointed to find that the cold weather was not sufficient reason to cancel a water activity at Castaway Cay although I understand there must be some final numbers they can rely on to properly staff events.