View Full Version : New Contract Number
01-22-2007, 06:51 PM
We closed on a resale on 1/12 and we were added to the system today 1/22. :dance3: As I was looking over the member web site, I noticed that it shows a contract number different then what was listed on our sales contract and closing documents. My understanding was that the contract numbers don't change. Any ideas? :confused3
Happy Birthday Cat
01-22-2007, 08:29 PM
Do you currently own another contract with the same use year? If so, the new contract may have become and add-on to the original contract.
01-22-2007, 08:37 PM
No, this is our first DVC purchase.
Deb & Bill
01-22-2007, 09:41 PM
Maybe the former owner has multiple contracts with that same number. So they had to give you a new one.
For example, with us we have XXXXX.0 XXXXX.1, XXXXX.2 and XXXXX.3 AND YYYYY.0 (different use year).
01-22-2007, 10:44 PM
I am calling MS tomorrow to try and find out. I will post my findings, Thanks for your thoughts. ;)
01-23-2007, 12:30 AM
We purchased 2 resales with the same UY in 2001 a couple of months apart.
DVC assigned a totally new contract number for the first contract we bought and was smart enough to catch the second contract we bought and assign it a contract number that became the add-on (xxx.02) to the first.
01-23-2007, 02:08 PM
I called MS and asked about the contract # changing. The original contract # is not in the system. MS refered me to Contract Administration. Their recording requests a email which failed. I used tha MS services web form to ask my questions. The auto email that I received back says that it might take 3 days for a response. I will report the answer when received. :confused3
01-25-2007, 03:38 PM
Just got a email from MS.
Thank you for submitting your e-mail request.
Based on the nature of your comments, we have forwarded your message to Membership Administration so that a Contract Administrator may respond to your request. As requests are handled in the order they are received, there may be a slight delay in the response to you.
If you would like to contact Membership Administration directly, please send your email request to firstname.lastname@example.org.
You may also fax your request to (407) XXX-XXXX or call (800) XXX-XXXX, option 2 for assistance.
My web request was addressed to Membership Administration but I guess it goes to someone else first.
I will post what happens next. :confused3
01-25-2007, 03:41 PM
Congrats on closing quickly and getting in the system. We are still waiting to get in the system. I call everyday.
See ya soon neighbor.
vBulletin® v3.8.4, Copyright ©2000-2014, Jelsoft Enterprises Ltd.