View Full Version : Chicago O'Hare Airport (ORD) Sky-Cap Service

01-02-2007, 01:59 PM
Does United Airlines provide curbside check-in and sky-cap service at their drop-off/departure terminal at Chicago O'Hare International Airport (ORD)? It seems like a simple question, but I have only received a variety of conflicting responses from United Airlines customer service, as well as O'Hare Airport personnel.

01-02-2007, 02:01 PM

01-02-2007, 02:52 PM
Chicago, Illinois, O'Hare International Airport (ORD)

Ticket counter hours of operation: 4:45am-10:00pm
Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally)
All customers must check in at Terminal 1 before entering security or proceeding to Terminal 2 for United Express flights.
EasyCheck-in units are available at curbside on the departure level, in the United lobby, in both Red Carpet Clubs and in the Terminal Two lobby.
For customers with Domestic e-tickets, boarding pass issuance is available at curbside.
Security line information
Peak Times: 4:00am-9:00am, 1:00pm-6:00pm
Peak Days: Sunday, Monday, Thursday, Friday
Peak line wait: 15-40 minutes
Off-peak line wait: 0-10 minutes
You can also check-in online, and then go to the united.com bag check area - when you get inside terminal 1 - go all the way to the left, you'll see a special check-in area that usually has a minimal wait.