Fed Ex

[midnightaction]

Now this is gonna sound like a really dumb question so I apologize in advance, but I want to know how I send my DVC documents back via Fed EX :confused3

I have been looking through the Fed Ex website all afternoon and I can not work out what it is I am supposed to do. I have the envelope already as that came with my pack and it's all pre addressed and ready for me to put my documents in and sign, but then what do I do with it.

I assumed that I would need to call Fed EX to get them to come pick it up but I can not find any numbers to call on their website.......or maybe I am just being dumb again !! :crazy:

Anyway how did you guys get your docs back to Disney??

Sorry for sounding stupid but I have never used fed ex before so don't have a clue !! :sad2:

[UKVermonter]

Try this link, it looks like you will have to sign up with them. I didn't go through that process, but I'm sure you can do this.

http://www.fedex.com/us/

[goaliewife]

We took ours to one of those mail centers that handles UPS, FedEx and others.

Don't know if that will help you, but that is what we did.

[Pootle]

Have you tried contacting their Customer Service number 08456 07 08 09 for advice?

I've sent stuff back to Disney via FedEx 4 times and I'm sure it was a freefone number so maybe it's changed. :confused3

[TinkTatoo]

Is it Disney or a re-sale? we just sent ours back by registered post

[JohnW]

I think it is a good question - primarily because I have exactly the same quesion for the same reason :) :thumbsup2

So, I called Disney QA on receipt of our documents and I asked them the question. They told me to ring 0800 123 800 to arrange for Fed Ex to come and pick up the documents.

I called the number and the message says that the number has changed to 08456 070809. I called this numbr and got throught to Fed Ex. The recorded message asked me to enter the 9 digit acount number (which should have been written on the top right of the white half of your Air Waybill). I entered the number and the phone rings out, at which point I hung up as I am not ready to ship the package, but I presume that is where you arrange the pick up.

Hope this helps

[midnightaction]

Thanks eveyone for your help, I will give that number a call tomorrow and get it all sorted :thumbsup2

Sarah xx