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View Full Version : Soooo Mad!!!!!!!!!!


Ms.Mouse
08-09-2006, 12:14 AM
I'm sorry BUT I just have to VENT!!!!I was just on another board and someone was posting about how they want to make a few double bookings for restaurants (Morocco being one) and then decide that day of the reservation after they saw the restaurant and to see if the family wanted to try something different and then also make reservations for a "sure thing" restaurant. Then they would cancel one of the reservations made on that day for the restaurant they didn't want!!!!!!!!!!!!!!!!

So many people do that and it's no wonder why we all can't get into the restaurants!!!!!!!!!!! We have inconsiderate, greedy people with multiple bookings!!!!

I made a reservation to CRT once while having another booking. I was torn as to which to go to so the CM said "why don't you keep both" while I took a vote with the 8 other family members... I took a vote and cancelled the one we chose not to go to within two days... And that reservation was made between the 180th day and about the 160th day(actually, I think it was closer to the 170th day out)!!!! I felt that keeping the bookings for a quick vote wouldn't hurt because it's not like I was keeping the bookings till the time of our vacation. Well, that's how I thought then BUT I wouldn't do it again now that I've been on the boards seeing the frustration of those trying to get in.

I wouldn't even be so upset if people did that while seeing what other family members thought of the idea BUT to hang onto a reservation for 180, or 100 or 50 days while others are trying to get in....and then not cancelling till hours before your reservation.... THAT JUST DRIVES ME TO THE OTHER END!!!!!

With the dining plan, I think most people try to plan meals out well in advance and it makes things more difficult and then we get a bunch who just hang on to the double reservations till the end.... and I'm sure of those, some don't cancel... They just don't show up and that leaves the table reserved during that time!!!!!!!!!!!!!!

Someone posted to that thread saying they asked Disney if they could double book and Disney said they are catching those "mistakes" and cancelling the first reservation made.... I wish Disney would cancel both and the "double bookers" will just have to stand in line with the rest and hope to get the table of their choice and have to be turned away as others are!!!! At least they would learn a good lesson about "the double booking thing."

mking624
08-09-2006, 12:28 AM
Double booking does bother me a bit...for the reason you stated, it takes a spot that could have been used by someone else who definitely wanted to eat there. Now I can understand double booking...then deciding shorttly after and canceling. But canceling mere hours before the ressie just makes it difficult for others who were trying to get a spot days, weeks, and months before. Now I'm sure people will say "I've only done it once or twice", etc...but the problem is that SO many people do it once or twice...that it becomes a problem for many other people. I remember reading a thread sometime last year of a person going for about a week I think and he made over 90 ADRs....all double/triple/etc bookings saying he would decide when he got there, etc, and he couldn't understand why people were calling him rude and selfish. :confused3 :sad2: :sad2:

DisneyMommyMichelle
08-09-2006, 12:32 AM
i agree that Disney should cancel both ressies that are double booked. i've never had a problem with ressies, but i can feel for those that do.

Cool-Beans
08-09-2006, 01:02 AM
I double booked once. There was no way to know if our Hidden Treasures of the World Showcase tour was going to end in Canada or Mexico, so I booked both.

I feel for people who get locked out of reservations, but not enough to risk being locked out myself. I guess I am selfish and like me better.

It is every man for himself with the ADRs...book early!

Boardwalk Tigger
08-09-2006, 01:19 AM
Sorry but Disney will cancel without any warnings on double bookings. I know because they did it to me where I had a dinner ressie booked and then a very late dining ressie for dessert at another restaurant. Disney cancelled my first made ressie( the dinner) without any warning or notice. They thought my hours later dessert ressie was a double booking for dinner. They told me they will cancel the first made ressie so beware!!!!!!!!

I'm too afraid to make a dessert ressie this year!

aristocat
08-09-2006, 01:41 AM
Sorry but Disney will cancel without any warnings on double bookings. I know because they did it to me where I had a dinner ressie booked and then a very late dining ressie for dessert at another restaurant. Disney cancelled my first made ressie( the dinner) without any warning or notice. They thought my hours later dessert ressie was a double booking for dinner. They told me they will cancel the first made ressie so beware!!!!!!!!

I'm too afraid to make a dessert ressie this year!

Iím all for Disney taking steps to crack down on the inconsiderate and selfish practice of double booking. But itís a real shame that the consequences of doing so affect guests (such as yourself) who have done nothing wrong. :sad2:

Itís very frustrating to everyone else who ďplays fairĒ when others go overboard with double booking Ė especially when itís so hard to get ADRs at certain restaurants. :furious:

Uncleromulus
08-09-2006, 05:55 AM
We've had this discussed MANY times before.
Disney can cancel double (or even triple, etc) bookings--sometimes they do, sometimes they don't.

bluejasmine
08-09-2006, 06:53 AM
Iím all for Disney taking steps to crack down on the inconsiderate and selfish practice of double booking. But itís a real shame that the consequences of doing so affect guests (such as yourself) who have done nothing wrong. :sad2:

Itís very frustrating to everyone else who ďplays fairĒ when others go overboard with double booking Ė especially when itís so hard to get ADRs at certain restaurants. :furious:
I agree I hope that WDW does cancel double bookings, while I understand ADRs are every man for himself I still dont see where total selfishness needs to come into play. There are thousands of ppl wanting to enjoy their vacation the same time you are, book what you want and leave openings for others. I look at it like this, I dont mind loosing a bit of flexibility because Id rather do that then think someone else has been very disspointed because they cannot get into a restaurant they had their heart set on for their vacation.

flortlebap
08-09-2006, 07:08 AM
This makes me SO mad!!!!!!!

We are unable to get any ADRs for our trip (late Sept to mid Oct) because of selfish, inconsiderate people like this.

And we're not even on the free dining plan!!!!!!1 :furious:

bicker
08-09-2006, 07:16 AM
You could relay your concerns to Disney, by letter. That may help the situation. It also could make things worse, since the most effective way to mediate the practice of double-booking is to require a credit card guarantee, which could be very inconvenient for folks without credit cards, and still pretty annoying for the rest of us.

I address this problem by modeling good behaviors (don't double book), and arguing against bad behaviors whenever they're discussed (make it clear that selfish actions are wrong and people shouldn't do them or advocate them).

dodukes
08-09-2006, 07:25 AM
Sorry but Disney will cancel without any warnings on double bookings. I know because they did it to me where I had a dinner ressie booked and then a very late dining ressie for dessert at another restaurant. Disney cancelled my first made ressie( the dinner) without any warning or notice. They thought my hours later dessert ressie was a double booking for dinner. They told me they will cancel the first made ressie so beware!!!!!!!!

I'm too afraid to make a dessert ressie this year!
I think that must have been due to something else. I have had (until yesterday) two 4:30 reservations for the same day at the same park. We just couldnt decided where we wanted to eat and I just made both to be safe. Yesterday I called the change the name on one of them for someone here and it was still there. I do not think they cancel them nor do I think they should. In all honesty its like everything else, the person who really wants to get in, will becuase they keep trying. I have never had a problem getting an adr i wanted, but then im not so picky about times and such. Disney does overbook restaurants knowing that some will not show up. It says so right on the brochure, thats why at le cellier and the popular ones they have no room even for walk ups, they are already 30% overbooked.

Needless to say I dont double book everything, I think this is the first double booking Ive done, and if needed I would do it again without hesitaion, call me selfish or w/e.

n2mm
08-09-2006, 07:26 AM
I'm sure travel companies still do this practice and no one seems to mind that. If you remember, that is why they now require the deposit at CRT. Travel companies use to book up many of the time slots as an incentive to book a package with them. They still do it, but believe they are now at Crystal Palace and LeCellier, maybe even Chef Mickeys. Everyone has the same opportunity to book ADRs, I don't book doubles, but do book early. I just finished making my Feb ADRs because the current DDP plan looks scarey.

2trips06Mom
08-09-2006, 08:21 AM
OK, now ya'll have me worried. We are going to WDW in 10 days - we are a grand gathering of 16 people-5 rooms. My sister handled ALL of the dining plans because sometimes 4 were going to one place, 8 to another and the other 4 somewhere else. All the reservations are in her name at both different times and same times on the same days. Should we worry that they might get cancelled? The confirmation numbers are all different and none (except the Safari and dinner) were on the Grand Gathering number. She made them directly through Disney Dining. :confused3 :confused3

dodukes
08-09-2006, 08:23 AM
OK, now ya'll have me worried. We are going to WDW in 10 days - we are a grand gathering of 16 people-5 rooms. My sister handled ALL of the dining plans because sometimes 4 were going to one place, 8 to another and the other 4 somewhere else. All the reservations are in her name at both different times and same times on the same days. Should we worry that they might get cancelled? The confirmation numbers are all different and none (except the Safari and dinner) were on the Grand Gathering number. She made them directly through Disney Dining. :confused3 :confused3

I really wouldnt worry, if you would feel better you can give them a call to confirm them.

Lori
08-09-2006, 08:24 AM
I changed from one restaurant to another and the nice lady on the phone actually said, "Thank you for taking the time to cancel your other reservation". I had the feeling that people don't take the time to do that very often.

PrincessTrisha
08-09-2006, 08:28 AM
[QUOTE=flortlebap]We are unable to get any ADRs for our trip (late Sept to mid Oct) because of selfish, inconsiderate people like this.[QUOTE]

You are unable to get ADR's because of the free dining and all of the people who are partaking in that and made their reservations far in advance. I would not blame your lack of ADR's on the few people who make multiple bookings.

Mackey Mouse
08-09-2006, 08:31 AM
I am sorry that you feel so angered about the double bookings, but until Disney monitors their own booking system and eliminates that kind of behavior......what can we do. You can write a letter as Bicker suggests and then deal with their decision. I have no issue with a guarantee with a credit card, but then again, I do live within the rules. The other thing is if that is the case and how people do book and cancel, when you check into your resort go to guest services, and check availability... It changes all the time and you may get the reservation you are looking for.

Uncleromulus
08-09-2006, 08:55 AM
That's about the size of things. Disney has the ability to control these multiple bookings--IF they want to.
All WE can do is just keep trying to get the Adr"s we want, then honor them. Or cancel if and when plans or circumstances change.

Mich Mouse
08-09-2006, 09:49 AM
OK, now ya'll have me worried. We are going to WDW in 10 days - we are a grand gathering of 16 people-5 rooms. My sister handled ALL of the dining plans because sometimes 4 were going to one place, 8 to another and the other 4 somewhere else. All the reservations are in her name at both different times and same times on the same days. Should we worry that they might get cancelled? The confirmation numbers are all different and none (except the Safari and dinner) were on the Grand Gathering number. She made them directly through Disney Dining. :confused3 :confused3

I really do not think you have anything to worry about. I have made multiple bookings for the same reason, and have never had a problem. If they start cancelling reservations like it is sugguested in this post, they will have many unhappy guests. Disney wants their guests happy, and their tables filled. :) They will not cancel your ADR's. It is silly how people stress over ADR planning issues! I find planning for my large family a blessing. We have the good fortune of going to Disney! LEt's all be happy and non judgemental! :wizard:

Have a great trip!

Ms.Mouse
08-09-2006, 09:54 AM
OK, now ya'll have me worried. We are going to WDW in 10 days - we are a grand gathering of 16 people-5 rooms. My sister handled ALL of the dining plans because sometimes 4 were going to one place, 8 to another and the other 4 somewhere else. All the reservations are in her name at both different times and same times on the same days. Should we worry that they might get cancelled? The confirmation numbers are all different and none (except the Safari and dinner) were on the Grand Gathering number. She made them directly through Disney Dining. :confused3 :confused3
No, I wouldn't worry because they see that there are so many people in your party and you're eating at different places. I was in charge of three families and 6 of us ate at one place, 2 went to another and 3 went to another but I scheduled them all around the same time so we may get out about the same time to get back together for the parks.

Boardwalk Tigger
08-09-2006, 10:20 AM
You are absolutely wrong when you think they won't cancel ressies!!!!! :sad2: :sad2: When this happened to me I was shocked ( my dinner ressie at my favorite restaurant was cancelled because I had a very late ressie for dessert at another restaurant. I only found out about the cancellation because I had called to see if I could add a person to it. We went over Christmas holiday and I found out about the cancellation when I was in Disney. There was no warning from them I spoke to two cro's about it and they were apologetic but they said that they cancel the first of multiple dinner reservations. They presume that the last one you make is the one you want. They told me they were doing alot of cancelling of adr's and that it was busy and they needed the other ressies. They were great with me and said they didn't know my much much later ressie was for dessert. I also had a good friend who was called by the Disney police :) years ago because she had booked a multilples and they asked her which one she wanted to keep.LOL I would have had a heart attack! Maybe they only do this when it is crowded , I really don't know. 2TRIPS 06 MOM I would definitely call Disney and protect your dining ressies!!!!!!!!!

Lilnickyboy
08-09-2006, 10:27 AM
Huh . . I didn't even realize they would allow you to make two ressies. :confused3

Boardwalk Tigger
08-09-2006, 10:27 AM
Also I think that there is a higher demand for ADR's because of the dining plan so please be careful. There are going to be some very surprised multiple bookers....... :crazy:

I'm not taking any chances and will book my dessert ressie( I like to do one evening of this) after I have my early dinner!!!!! :)

pilferk
08-09-2006, 02:08 PM
i agree that Disney should cancel both ressies that are double booked. i've never had a problem with ressies, but i can feel for those that do.

We've legitamately made double bookings before. But we let the CM know why, when we make them, and have them note that they are both going to be used. We've been told that that sort of notation will ensure they're not cancelled.

Now, of course, people are going to ask "what's a legitamate reason".

There have been 2 scenarios, actually.

1) We were down at the Contemp for a conference. There was one night where my coworkers and I were going to do dinner without the families (it was, actually, work....recruiting prospective faculty). I volunteered to make our ressie for dinner, and my wife made a ressie for her and the kids at a different place.

2) There was a night where my wife was taking my daughter on some "special mommy/daughter" time in the parks while I was staying back at the resort with my son. Again, we booked seperate ressies: Hers was in the park, mine back at the resort.

Edit: I should add, and be much clearer, that my wife acutally MADE all the bookings, and they were under her name (even my work dinner)....so while I say I volunteered to make our ressie, I guess what I should say is I volunteered my wife to make our ressie. :)

Ms.Mouse
08-09-2006, 02:25 PM
We've legitamately made double bookings before. But we let the CM know why, when we make them, and have them note that they are both going to be used. We've been told that that sort of notation will ensure they're not cancelled.

Now, of course, people are going to ask "what's a legitamate reason".

There have been 2 scenarios, actually.

1) We were down at the Contemp for a conference. There was one night where my coworkers and I were going to do dinner without the families (it was, actually, work....recruiting prospective faculty). I volunteered to make our ressie for dinner, and my wife made a ressie for her and the kids at a different place.

2) There was a night where my wife was taking my daughter on some "special mommy/daughter" time in the parks while I was staying back at the resort with my son. Again, we booked seperate ressies: Hers was in the park, mine back at the resort.

Edit: I should add, and be much clearer, that my wife acutally MADE all the bookings, and they were under her name (even my work dinner)....so while I say I volunteered to make our ressie, I guess what I should say is I volunteered my wife to make our ressie. :)

I've done this too... Technically, I don't see that as double booking.... Double booking is where you, your wife and kids want to make two reservations on the same nite, say at Crystal Palace and LeCellier (both fairly popular places) because you don't know whether you want the Character Buffet for your kids enjoyment or LeCellier because you just may feel on that nite that you can't take another Character meal so you cancel CP just a few hours before the reservation time... That's what most of us are talking about.... We all have to eat and if some in the party want one restaurant and the others want another...That's okay .... The other example is nothing but an example of selfishness and inconsideration toward others....

schoen
08-09-2006, 02:44 PM
We are double booked for some nights so that we can get dessert. I just keep two lists of ADRs attached to two different phone numbers and names. It can get confusing, but we really want to try a lot of different restaurants, and when I was booking them the CM told me one or both of them could potentially be canceled. To avoid this I just used my name and my husbands name to book. My husband's name is being used for dinner, and my name is being used for dessert (we have different last names).

Lostgirlz
08-09-2006, 02:51 PM
I asked about making a double adr for an evening dinner at one time then later that evening towards fireworks time, or even not just as an end to the day making a dessert ressie. The dining CM told me I was not allowed to make 2 reservations for the same evening if it's in the time frame of dinner dining. You couldnt have 2 ressies in the same time fram as breakfast, lunch, or dinner. She said the comp will cancel one or both out after it is put into the system. I had asked to do this because of the scary looks of the new ddp and since we are going to be on our honeymoon we thought having dessert at like rose and crown or something along those lines would be nice, but they said no can do. :confused3 :bride:

kcashner
08-09-2006, 02:54 PM
Double booking and splitting your party and going to 2 or 3 different restaurants are totally different things.

My understanding after discussion with CM is that if you have 4 in your party, the system won't identify or cancel 2 different ADRs for 2 people each even though they are in the same name as the system shows 4 in the party and you have reservations for 4 people. It will identify and cancel the first made if you make ADRs for 4 for an early dinner and then another late ADR for 4 for dessert. It doesn't know that the ressie is going to be dessert only UNLESS you tell the CM when you make the ressie and they put a special note/code on it.

Again from discussion, the system doesn't automatically cancel multiple ADRs, but CMs are supposed to cancel them if/when they identify them. I couldn't get any understanding of how they are supposed to find them.

Simple courtesy would dictate one ADR per meal per person, and cancelling any ADR you can't or choose not to keep, even if it is only a few hours notice. Things do happen (sick kid, etc), but by cancelling, you open a spot for someone else--even if that someone is a late caller or walk-up.

And...I am grateful to the person who cancelled their LeCellier ADR on the same day. I called about noon and was told that there was no availability for the rest of our trip. I called again about 4 pm, and we were able to get an ADR for 5:50 that evening. So...thank you to someone who was gracious enough to cancel.

Mackey Mouse
08-09-2006, 03:00 PM
I am so glad that we are still discussing this subject, which can be touchy, and keeping it within guidelines...

Bottom line here, if you are not going to be able to keep a reservation....do the pay it forward thing, cancel it so that someone else may be able to fill that time slot.

I will stand by my original post here with this is Disney's policy and they need to enforce it. If they are indeed doing that by cancelling what they perceive as double reservations, than so be it. If you are doing one for dinner and one for dessert, you might want to make sure you explain when making those reservations to assure that you are not cancelled out of your ADR...especially since it will look like it is the same party for two restaurants on the same night.

pilferk
08-09-2006, 03:07 PM
I've done this too... Technically, I don't see that as double booking.... Double booking is where you, your wife and kids want to make two reservations on the same nite, say at Crystal Palace and LeCellier (both fairly popular places) because you don't know whether you want the Character Buffet for your kids enjoyment or LeCellier because you just may feel on that nite that you can't take another Character meal so you cancel CP just a few hours before the reservation time... That's what most of us are talking about.... We all have to eat and if some in the party want one restaurant and the others want another...That's okay .... The other example is nothing but an example of selfishness and inconsideration toward others....

But, for the DIS system, the two things look and act exactly the same way. They see 2 ressies in the system for the same "crew", under the same name.

For my work ressie, one was for 12, the other for 3. Our room showed 4 people. So, in the system, there was no way to tell it wasn't a "double booking", as you define it, where we make 2 ressies with the intent not to use one. The only distinguishing characteristic was our telling them both would be used.

And that's why I posted what I did. To assure others that, so long as you let the CM booking the ressies know what's going on, they shouldn't cancel one of your ressies on you.

pilferk
08-09-2006, 03:11 PM
Double booking and splitting your party and going to 2 or 3 different restaurants are totally different things.

My understanding after discussion with CM is that if you have 4 in your party, the system won't identify or cancel 2 different ADRs for 2 people each even though they are in the same name as the system shows 4 in the party and you have reservations for 4 people. It will identify and cancel the first made if you make ADRs for 4 for an early dinner and then another late ADR for 4 for dessert. It doesn't know that the ressie is going to be dessert only UNLESS you tell the CM when you make the ressie and they put a special note/code on it.


It may identify them (sort of a "hit list" generation") but it won't cancel them, at least not automatically. Again, I'll fall back on the work example. One ADR was for 12, one for 3. There were only 4 people in my room, so.....the computer would think I was double booking. The CM my wife talked to said, so long as we let her know what was going on, she could note the ressies and they would not be cancelled.

As I said, that's why I posted what I did...so others would know that they DON'T always cancell, provided you let them know at booking what the deal is.

frayedend
08-09-2006, 03:11 PM
Well I guess I have to give my opinion :)

So it is rude as heck to make 2 ADR's for the same night just so you have a choice on that day. Yup, rude. And it makes me think that it is okay that they cancel them on you. But then I see there are many scenarios where the reason for 2 ADR's was legit and if they cancel one it will ruin peoples plans. So that kind of stinks. It's kind of like Bicker always points out to us, the rule breakers make things harder for the honest folks. I am willing to be some of us simply forget to cancel the first and wouldn't mind if they cancel the first.

The good news is that we are all on the DIS and we know enough to book at the first possible moment and so we won't probably have a problem.

And if you cancel something, LET US KNOW! :)

oobidoo
08-09-2006, 03:19 PM
I hate that the "magic" gets dashed by stuff like this. I also hate that those of us with the dining plan are sometimes looked down upon. This is our first trip with the free dining, and we made our trip during this time for that reason. We got our reservations last month for a trip the last week of September, and had NO problems with any of them. I must add, though, that I purposely avoided the "busy" B, L, and D times so as not to run into problems getting them. Also, we are trying to go to new places each trip just to give them a try. I have had to change 2 ressies already, and had no problem getting the new time slot either time. Maybe we just aren't hitting the hot spots, I don't know, but there are a lot of places to eat and a lot of things to do at WDW, so maybe things would be better if people did not put SO much emphasis on dining at specific places on specific days at specific times.

After reading these boards for the last couple of years, it really makes me sad to see so many conflicts with everything. I wish that everyone could have the fun that we have! party:

golden1
08-09-2006, 03:33 PM
I really think most people don't understand that unlike a lot of other places, Disney reserves no tables for walk-ins. Once that table is booked with an ADR, it really does take the opportunity away from someone else to eat there.