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View Full Version : Question about check-in with free disney dining plan


Julieh22
08-08-2006, 10:57 AM
My family is checking in on Sept. 25th for 6 nts. at the Beach Club Resort (our first time staying here!). I noticed on my reservation sheet that Disney mailed to me that since we are all on the free dining; all members must be present at time of check-in (which I totally understand to keep non-existent members being added to the plan just to get more dining credits). My special situation is that our 16 year nephew will be flying to Orlando and meeting us on the day of check-in. Myself, husband, and 3 yr. old son will arrive early that morning and wish to check-in so we can use the pool and etc. while waiting on Derek to arrive. If I explain my special situation do you think Disney will go ahead and let us check in (maybe send my nephew to the desk to register in person upon his arrival to prove that he is a "real" person). On the reservation paper, it states that reservations will be modified if individuals are not present at time of check-in. ?!?! :smooth:

JimMIA
08-08-2006, 11:15 AM
I would call CRO or the resort directly and ask how they handle that. It's a common situation, and I think they'll tell you nobody can get the dining plan until everyone is present...especially since you are going under the free dining plan.

When we arrived in May, we had to physically produce all of our party (with photo ID, except for our 4 y/o) at checkin -- and we were paying for the plan and staying at our home DVC resort.

I think you'll find them pretty strict on that one.

Lewisc
08-08-2006, 11:22 AM
Bring a copy of your nephew's E-Ticket and even his BP if you can get it. I understand the manager is allowed to make exceptions and having documentation might help.

mercydisney
08-08-2006, 11:51 AM
But I called and explained.

We live an hr from WDW. Every Sept. we take a girls trip. DH meets us every once in a while. This yr because he doesn't have to pay to eat, he decided to join us. He has to work a full day, I don't. So he will be arriving later on in the day after we check in. I explained this to CM he stated this is not a problem as long as he arrives withen in 12hrs of check in.

We have done this before, I check in first, hrs later he joins me. I leave the key in checkin because he likes to relax after a hard day of work in the hotel rm. I want to play in the parks w/the girls.

I can't see myself eating all that food anyway. I want, I just can't :rotfl2:

PoohHappens
08-08-2006, 12:06 PM
Its funny how things change. Last year my mom and I checked in our 2 rooms while spouses and child were doing something else, and they let me check in my sisters entire room and none of them were there. Gave me their key cards with ticket and DP credits on it. It was great because DS called from ME and we met them at the bus and walked them straight to get something to eat (they were starving) and to their room. :wizard: poof like magic. We were a grand gathering so I don't know if that effected it.

aubriee
08-09-2006, 03:03 AM
Last Sept my D-I-L and I checked us in, while the guys were getting our carryons off the bus.

In May we were paying for the dining plan. I checked us in while my mom went to luggage services to get her scooter. The CM checking us in said he had to see my mom. It wasn't a problem because she was coming in the door about that time on her scooter and was looking around for me, waving when she saw me. I started to wave her over, but the CM said that was fine, as he just had to 'eyeball her'. We didn't have to produce ID for her or anything. When I mentioned that I hadn't had to produce all of my party last Sept to check-in, the CM made a comment about how unfortunately things had changed because a few people had tried to take advantage of the dining plan.

In Sept I plan to try to check us in while my mom goes to get her scooter, and my ex gets our carryons off the bus. I'll have our E-tickets and can have our DL ready if they ask. If that's not sufficient we'll just have to go back through the line again when they get back into the lobby.

Williamsfamily7
08-09-2006, 03:47 AM
I hate it only because I'm worried about it. We have 2 rooms reserved starting Sunday, 8/13. DH, DS and I are driving down and arriving early in the day. My sister and DD are flying in and arriving later in the afternoon. After reading a bunch of posts about this I got really nervous and asked my TA (Dreams Unlimited) if I had anything to worry about. She assured me I did NOT.

I do have copies of their airline information and they are using ME. I really don't care if we can't get our free DDP on our cards before they arrive - I just want to be able to actually check-in and hit a park as soon as possible after we get there......certainly don't want to be sitting in the lobby of the CBR waiting for them!!!!!

I'm going on the assumption that it won't be a problem as long as our explanation makes sense (which is obviously does since it's the truth and we have paperwork to prove it!)

newholidayx2
08-09-2006, 06:46 AM
DS & I are staying at the AKL savannah view 8/17-20. DH is joining us on the 19th.
I bought 10 day nonexp hop MYW for us all. (We wont start using them till at least next year). If Disney wants to wait till DH gets there on the 19th to give him his DP thats fine. Just let DS & I get started.
It cost us over $2400 for these 3 days. I cant see Disney not giving us our 3 days DP.
I have asked 2 different CMs and they said I would have no problem.

bicker
08-09-2006, 07:02 AM
The notation is there because they're trying to catch folks using the phantom child dodge. So what they really want to see are the children, under the age of 18, since they're the ones that parties don't have to pay extra for, in the hotel room.

bethbuchall
08-09-2006, 08:26 AM
Where does it state this on the documentation? I've read my confirmation over pretty carefully, and I don't see it. I will have everyone there thanks to the heads up from this board.

JimMIA
08-09-2006, 08:54 AM
The notation is there because they're trying to catch folks using the phantom child dodge. So what they really want to see are the children, under the age of 18, since they're the ones that parties don't have to pay extra for, in the hotel room.
Well, I suspect that with FREE DDP, they're trying to eliminate ALL ghosts!

I heard this morning that POP has 2,000 free DDP checkins on Sunday, so it should be an interesting day! That number seems high to me, but that's what I was told.

dodukes
08-09-2006, 08:59 AM
Well, I suspect that with FREE DDP, they're trying to eliminate ALL ghosts!

I heard this morning that POP has 2,000 free DDP checkins on Sunday, so it should be an interesting day! That number seems high to me, but that's what I was told.
Thats really scary, we are getting there late the Thrusday before the pin evetn and would hate to be stuck in LONG lines after driving for fours hours after work.,... this is for Sept. 8 I hope less people check in at night but unfortunetaly they dont, ive seen long lines even at 1 am... :confused3

JimMIA
08-09-2006, 09:17 AM
Thats really scary, we are getting there late the Thrusday before the pin evetn and would hate to be stuck in LONG lines after driving for fours hours after work.,... this is for Sept. 8 I hope less people check in at night but unfortunetaly they dont, ive seen long lines even at 1 am... :confused3
Bear in mind that the date I'm talking about is Sunday, 8/13, which is the first checkin date of free dining.

Also, my info came from the F&B side of the house. I've never stayed at Pop and don't have a clue about the size of the resort, so I'm wondering a little about that number. Could it be 2,000 rooms? Or maybe 500 rooms with 2,000 guests on DDP? Either way, my contact considered it a noteworthy number.

minnie61650
08-09-2006, 02:23 PM
Bear in mind that the date I'm talking about is Sunday, 8/13, which is the first checkin date of free dining.

Also, my info came from the F&B side of the house. I've never stayed at Pop and don't have a clue about the size of the resort, so I'm wondering a little about that number. Could it be 2,000 rooms? Or maybe 500 rooms with 2,000 guests on DDP? Either way, my contact considered it a noteworthy number.

FYI
Pop has 2,880 rooms in the Classic years section.
That is the section that is currenty open.

The Lengendary section is still uncompleted.

JimMIA
08-09-2006, 02:37 PM
Thanks Linda. I guess maybe 2,000 room checkins doesn't sound too far-fetched then.

ntsammy5
08-09-2006, 02:59 PM
Thanks Linda. I guess maybe 2,000 room checkins doesn't sound too far-fetched then.

We're checking in 9/22. By that time all the CMs will be so sick of checking on people they'll probably have stopped doing it. DS is joining us and lives in Polk City, but she won't be there at check-in. She usually bringe her RV, but decided to stay with us. We're all adults though, so it probably won't make a difference. Maybe I should have her send me a copy of her drivers license. I bet it won't be as much of a hassle as most people are expecting (I hope). We're all way too anal!


:dance3: :dance3: :dance3: :dance3: :dance3: :dance3:

kcashner
08-09-2006, 03:03 PM
The policy is there to prevent people from listing non-existant family members to get more free dining credits. The hotel manager has the ability to waive the requirement. Take along a copy of your "missing member's" ticket or flight confirmation if applicable. They don't intend to hassle legit people, and a copy of an airline ticket to Orlando more than meet their requirements.

We have never been required to have everyone in line--"kids over there" watching movie was always enough. However, due to a few abusers, Disney is giving advanced warning about the requirements.

JimMIA
08-09-2006, 03:37 PM
As with most things Disney, you'll find implementation of these procedures very uneven. Both of these experiences below happened at OKW.

In Dec '05, I had DW, DDthen3, Grandma in an ECV, and Great Aunt helping Grandma. We were not on the dining plan, because at that time, DVC members couldn't get it. DW and Girlie were with me, but the CM did not ask for ID from DW. Grandma and Great Aunt waved from across the lobby, and all was well. (The CM did want to actually see all members of our party, however.)

May '06, just the three of us, on the dining plan. Girlie and Mommy were initially in the restroom. Fortunately they came out in time for DW to show her drivers license and we didn't lose any time, but the very cordial CM had already told me he couldn't finish the checkin without them present.

I'm sure if we go 100 more times, it will be different each time.

newholidayx2
08-09-2006, 05:55 PM
so if the rest of your party doesnt show up for another two days what are they going to do? have you spend 2 nights sleeping in the lobby? I mean they do already have the $2400!

bicker
08-09-2006, 06:11 PM
They'll remove the extra members of the party from the Dining Plan -- you'll have that many fewer credits to use.

PoohHappens
08-09-2006, 06:17 PM
Thanks Linda. I guess maybe 2,000 room checkins doesn't sound too far-fetched then.
I hope it is not 2000 rooms cause things don't look good with my math.
Say it takes 10 minutes to checkin 1 room, that means 1 CM can do 6 an hour, thats 144 if you go all 24 hours of the 13th. That means it would take 14+ CM's checking people in round the clock to accomidate 2000 check ins. Now I realize not all check ins take 10 minutes some may only take 5 but many will take 15-20 especially if they need any explantion of anything. Also the people will not be evenly spaced in their checking in, they will be clumped mostly in the 8AM to 10pm time. I do not know if I have ever seen more than about 15 CMs checking in guests at a time. :confused3 Also if all guests must be present--that is a whole lot of people in the lobby :rotfl2:
Hopefully they mean 2000 guests and not rooms.

jsmla
08-09-2006, 06:26 PM
About the 2000 check-ins, could that include guests already at Pop who will be checking out and re-checking in to recieve the free dining? I know that on a few visits we had do do the check-out/check-in thing to switch to a new (lower) rate that wasn't availalble for our first few days.

PoohHappens
08-09-2006, 06:39 PM
About the 2000 check-ins, could that include guests already at Pop who will be checking out and re-checking in to recieve the free dining? I know that on a few visits we had do do the check-out/check-in thing to switch to a new (lower) rate that wasn't availalble for our first few days.
Good thought, I bet everybody would do that. I know I would.

CamColt
08-09-2006, 07:36 PM
Just to be backwards, I may have the opposite problem. We are traveling in a few weeks, myself, DH and 2 DSs in 1 room and my niece and mother in another room on a separate reservation. But, my niece will be arriving early with us and my mother wont be checking in until about 3 hours later. I'm worried they will check who is in our party and question why we have 5 people, 1 who isnt on our package. Maybe I can hide her in the car....or pretend we don't know her. :rotfl:

Merriwind
08-09-2006, 07:44 PM
Well, I suspect that with FREE DDP, they're trying to eliminate ALL ghosts!

I heard this morning that POP has 2,000 free DDP checkins on Sunday, so it should be an interesting day! That number seems high to me, but that's what I was told.

Wow! Although I'm missing WDW these days, reading this I'm not so sorry that my seasonal pass isn't good yet. I have to add Free Dining season to summer, Christmas and Spring break as times to avoid. Yikes!

newholidayx2
08-09-2006, 07:57 PM
They'll remove the extra members of the party from the Dining Plan -- you'll have that many fewer credits to use.

Then I guess we'll have to share! I mean we'd still have 3 TS meals but only 7 TS credits for 3 of us! Guess DS wouldnt NEED to get an appetizer and I wouldnt NEED to get dessert, DS could then order off the childrens menu if he likes that menu better. Three TS meals from Sat to Sun night is a bit much anyways. And DS wouldnt NEED to go to Boma's dinner if he chose not to.

bstnsprts
08-09-2006, 09:12 PM
so if the rest of your party doesnt show up for another two days what are they going to do? have you spend 2 nights sleeping in the lobby? I mean they do already have the $2400!

Most likely nothing, talk to the manager, explain the situation, have some documentation, and good customer service will prevail.

minnie61650
08-09-2006, 09:34 PM
Most likely nothing, talk to the manager, explain the situation, have some documentation, and good customer service will prevail.

Time will tell.
I truly hope you are correct about this.

Sammie
08-09-2006, 09:40 PM
I hope it is not 2000 rooms cause things don't look good with my math.
Say it takes 10 minutes to checkin 1 room, that means 1 CM can do 6 an hour, thats 144 if you go all 24 hours of the 13th. That means it would take 14+ CM's checking people in round the clock to accomidate 2000 check ins. Now I realize not all check ins take 10 minutes some may only take 5 but many will take 15-20 especially if they need any explantion of anything. Also the people will not be evenly spaced in their checking in, they will be clumped mostly in the 8AM to 10pm time. I do not know if I have ever seen more than about 15 CMs checking in guests at a time. :confused3 Also if all guests must be present--that is a whole lot of people in the lobby :rotfl2:
Hopefully they mean 2000 guests and not rooms.

It is 2000 rooms, and even if they are guest checking out and checking back in, it will still take time to do that. They have had to schedule extra ME buses and work out the system with the airport to even get the buses in and out.

mickeymousemom
08-09-2006, 11:31 PM
I have a friend who works at POP...was with the Front Desk but now works with ME. We were just there last month and went to visit her. I know that there was a Sun or Mon. that she said they were going to have 1,000 check-ins so it was going to be crazy. She wasn't looking forward to it...so I can imagine how much of a cluster 2,000 would be. WOW. I think I'll email her about it...I'm curious. Also, there was a thread awhile back where someone else was concerned because they were going to have another family member checking in later in the day(during Free Dining). I asked my friend about this and she said that normally they don't WANT the whole family hanging around during check-in because it gets way too crowded at the front desk.. She wasn't sure about the Free Dining thing though, as she didn't work there last year during this.

Cinderella2004
08-10-2006, 08:26 AM
I have a question for you all....it's a little OT...but similar....lol

We are actually arriving in Orlando on Sunday. Staying at the airport hotel for the night.

We've gone back and forth about whether or not to get up and head right over to POR to check in, or to wait until later in the evening. (Heading to Universal for the day)

Looks like we should probabally get there early???

Thanks!

lovesdumbo
08-10-2006, 05:34 PM
I would go early. If your room isn't ready they will give you your room keys but give you a phone number to call to find out your room number when ready. Then after your day at US you can go right to your room without waiting to checkin. I think you are also more likely to get any room requests met if you checkin early.

JimMIA
08-10-2006, 05:59 PM
I would go early. If your room isn't ready they will give you your room keys but give you a phone number to call to find out your room number when ready. Then after your day at US you can go right to your room without waiting to checkin. I think you are also more likely to get any room requests met if you checkin early.
More importantly, if you get there early in the morning, you'll get there before the endless caravan of DME buses shows up!

Cinderella2004
08-10-2006, 10:23 PM
Thanks!!

That's what I was leaning towards, but I didn't know if it would change my car rental rate.....I rebooked my car, we can now pick it up at 8a.m.. We'll be heading right over after that!!!

Lizzybee
08-10-2006, 10:59 PM
Oh crap and I thought I might pawn my kids off on someone else and have a nice free dining trip with all the TS credits I can stand.

( ;) j/k it's just me and my kids so they will most definitely be with me :rotfl: )