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View Full Version : Capital One? anyone use them?


Grumpy's Gal
07-11-2006, 12:42 PM
I got an offer for 0% until Jan 2008 for a transfer.

Anyone have a Capital One card? Like them? Hate them? Do they credit your payment promptly?

Makdyn
07-11-2006, 12:50 PM
I would not use it. I work for a mortgage broker and pull credit daily. they do not report your credit limit on the credit report so what your balance is will always be your highest balance and there is no way of showing that you are staying within the 30-50% of your credit limit which reflects your credit score.

Chicago526
07-11-2006, 02:21 PM
I don't know about what Makdyn posted. But I do have a credit card with them and they've been fine. Online payments (they only way I pay any credit card) post the next buisness day. No telemarketing phone calls and barely a whisper of junk mail (unlike some of my other cards... :mad: ).

Disneyrsh
07-11-2006, 02:27 PM
Clark H

disneysnowflake
07-11-2006, 02:38 PM
I've had a card with Capital One for 5 years or so.
I've never had a problem with them. I pay my bill online. It always credits the next day. They never get telemarketing calls from them.

I have no problem with them, but I usually pay in full each month.

jackskellingtonsgirl
07-11-2006, 03:23 PM
I have a Capital One card. The account is probably 8 years old, and I have no complaints. I always pay online, and they have a little chart that shows exactly when your payment will be credited. Usually the next day if you pay before 3 PM. I recently called and asked them to stop charging an annual fee, and they did. (When I first got the card there was no annual fee if we used a certain long distance phone carrier, but that ended.)

The one card we had issues with was Direct Merchants. They kept raising the APR higher and higher even though we were paying more than the minimum on time each month. DH called and complained and they said something about needing to generate revenue? :confused3 We transferred the balance to another card and closed that one.

Angela&Kayla
07-11-2006, 03:34 PM
My husband got offers for a capital one card before we got married, and he accepted a no-annual fee credit card from them with a low limit to rebuild his bad credit. Although we have always paid on time and have never gone over the limit, they haven't raised his limit even a little. Also, the statements we receive always contain some sort of solicitation for some sort of goods (lately-car insurance) which is not a big deal but kind of annoying.

KelNottAt
07-11-2006, 03:35 PM
I have them and am looking to change. We've been piling up points on our Miles One card for about 5 or 6 years. Never really found a way to make the most of them.

Also, there have been a few times when I needed an increase on my credit limit. (Hold your fire! We NEVER carry a balance.) Well, Capital One won't give us one. They say our limit is our limit and that's the end of the discussion. And our credit score is not the reason. Trust me, it's not.

Other than those 2 nuisances, I really don't have complaints about Capital One. I just think I can do better elsewhere.

picantel
07-11-2006, 03:44 PM
I would not use it. I work for a mortgage broker and pull credit daily. they do not report your credit limit on the credit report so what your balance is will always be your highest balance and there is no way of showing that you are staying within the 30-50% of your credit limit which reflects your credit score.

This is correct information. By not reporting your credit limit any balance is severely hurting your credit score. Oddly enough the credit bureaus were just sued in a class action for allowing capital one to report no credit limit. Why they did not sue crap1 is beyond me.

kldmom2000
07-11-2006, 04:30 PM
I've had a credit card account with them for 12 yrs now? It was my first credit card... I've maintained a perfect record with prompt payments and for the last 4 yrs, have managed to pay the balance in full each month. I am lucky enough to have locked in years ago on a 7.99% fixed rate :banana: with NO annual fee.... (they charge me $45 each year, but I call up and threaten to close my account and they remove it because of my longstanding relationship with them :rotfl: )

No complaints from me....

simpilotswife
07-11-2006, 05:06 PM
We also have Capital One and have no complaints.

Now Chase is another story :furious: I opened a Buy.com Chase card and got nothing but solicitation phone calls from them (sometimes 2x a day). I got mad at them the last time they called me and told them to stop calling...that I am not an idiot and understand that I can transfer balances. I also told them that if I had known how badly they were going to harass me I would never have opened an account. They seem to have heard me because I haven't received any phone calls lately.

my3kids
07-11-2006, 05:11 PM
No problems with Capital One. They promptly credit payments whether I pay online or mail a check.

Miss Kelly
07-11-2006, 05:13 PM
I've had my Capital One card for 6 years. I've charged and payed off my card several times with no problems. They have also raised my credit limit A LOT since I opened an account with them. I went from a $500 limit to a current $5000 limit. :thumbsup2

luvsmickeymouse
07-11-2006, 05:37 PM
I have one and I love it. Never had a problem with them.

twinklebug
07-11-2006, 06:42 PM
This is correct information. By not reporting your credit limit any balance is severely hurting your credit score. Oddly enough the credit bureaus were just sued in a class action for allowing capital one to report no credit limit. Why they did not sue crap1 is beyond me.

I'll disagree with the comment that Cap1 does not report payments. I paid off my Cap1 card and they reported it properly & promptly.

I like Cap1's website as compared to other cards. It shows all transactions & allows you to schedule same-day payments without a surcharge.

Whatever you do, steer clear of Chase - I was tempted by them but read the fine print (i.e. We can do what ever we want to your apr whenever we feel like it for any reason.) there are numerous on-line stories to back up that they indeed have no soul.

summerrluvv
07-11-2006, 06:52 PM
I'll disagree with the comment that Cap1 does not report payments. I paid off my Cap1 card and they reported it properly & promptly.



They don't report credit limits.

bevtoy
07-11-2006, 08:54 PM
I avoid Chase cards, their business practices are questionable.(IMHO)
They had me at 4 to 5% interest, but most folks get charged much higher.

I have a Capital One Card at a fixed rate of (GASP!) 2%(Thats correct TWO)
I have not had any problems with it so far. The 2% was for balance transfers, so I have not used it other than to transfer a balance from, of course, Chase. Once I finish paying it off I will be debt free YAHOO!

If you call a credit card company and tell them you have a credit offer for balance transfers at a lower rate most will meet the rate that you were offered if you stay with them.

DonnaL
07-11-2006, 09:38 PM
We also have a Capital One card and no problems whatsoever. I also pay online and as long as you pay BEFORE 3:00 p.m. EST it will credit the same day except weekends. Your online receipt prints out the exact time the payment was accepted.

jekjones1558
07-11-2006, 10:00 PM
I just closed my CapitalOne account after many years. We had a high limit and no problems but I do not like the changes they have made in their Miles One program, so I took the cash I had coming and dropped the card. I choose my credit cards based on the rewards program because I don't carry balances. I now use Chase for 5% on gas, groceries, drug stores ($300 max. rewards per year) and Disney Visa for 1% on everything else.

ExPirateShopGirl
07-11-2006, 10:14 PM
I love my Capital One card. It carries a non-introductory fixed percentage rate (5.9%) for life (ya gotta love the offers that roll in when rates are low!) so if I ever need to carry a balance it's not painful.

If you pay your bills on time, you won't have a problem with Capital One. Payments online post the same day if paid BEFORE 3pm (verify time zone differences!) Once I made my online payment 17 minutes after the cut-off time and they posted a $35 late fee to my account, which they promptly removed when I called.

Good luck!

Shelly F - Ohio
07-11-2006, 10:48 PM
I once reported my card lost and when they sent the replacment card when I called the 800 to activated it I was told it was already activated. They sent an active card thru the mail!

Piecey
07-12-2006, 01:51 AM
I guess I don't really understand all the hate with Chase.
I didn't really research Credit Card companies before I got one..

I just did the teenager thing and applied..

Chase was the ONLY company that would give me a card. I figure it's because I had direct deposit paychecks of approx $500 biweekly going into the highest level bank account Chase offered, but I don't know. Do they look at things like that?

They gave me $1000 credit limit on a Disney Visa and I'd only been 18 for 4 months..

Never had any problems with them and will eventually work down my other cards (Like Capital One which I just got because my car needed repaired :-/ ) but will most definitely keep the Chase!!

I like my Cap1 Card and all.. ONLY credit card company that didn't charge me a "Finance Fee" for using it Abroad.. but it doesn't earn rewards! :-D

twinklebug
07-12-2006, 05:30 AM
I once reported my card lost and when they sent the replacment card when I called the 800 to activated it I was told it was already activated. They sent an active card thru the mail!

This is true as Cap1 also sent me an active replacement card in the mail. No tracking, no expedited service, just regular 1st class. I was shocked when I called to activate it and was told "it came activated, is there anything else I can help you with"

Makdyn
07-12-2006, 08:36 AM
[QUOTE=twinklebug]I'll disagree with the comment that Cap1 does not report payments. I paid off my Cap1 card and they reported it properly & promptly.

QUOTE]
They do report your payments. They don't report you credit limit.

Alicnwondrln
07-12-2006, 08:41 AM
we have them and i have had no issues
dh and I each have a card with them and its been easy and we pay online every month in full
its quick and easy

Disneyrsh
07-12-2006, 08:45 AM
Here's what Clark Howard's saying about Capital One:

How to turn things around on Capital One

Youíve probably heard about the Capital One lawsuits going on. Clark has talked about the system Capital One has to damage your credit. Well, now Capital One has stubbornly refused to modify its position. What happens is Capital One does not report the credit limit on your card. Why? It lowers your credit score and therefore destroys your credit image with other potential credit card companies. So, youíre more likely not to get approved for another card and will continue to use the Capital One card. By not reporting your limit, the credit bureaus guess your limit and that makes you very risky.

Now a new lawsuit has been filed against the credit bureaus for reporting erroneous information on our reports. TransUnion, Equifax and Experian have some responsibility here, for sure. But it would be simple if Capital One just behaved itself. Clark has given Capital One the chance to come on air and talk about this, but they havenít responded. So, you have to decide if you want to be their customer.

If youíre currently a customer and you want to stay with them, you should charge a bunch of stuff to the card and pay it off. Then, moving forward, the credit bureaus will see and use that credit limit, sending your score back up. Clark will keep trying to come up with ways to manipulate the system, but for now thatís the only way you can turn the situation around.

Cmbar
07-12-2006, 09:34 AM
No telemarketing phone calls and barely a whisper of junk mail (unlike some of my other cards... :mad: ).


I get mail from them DAILY. Unfortunately both my Husband and I are on their list and I get a Capital One credit card offer almost daily. I told my DH I would never use them because they must be milking their clients in order to pay for all these promotions.

summerrluvv
07-12-2006, 10:12 AM
I get mail from them DAILY. Unfortunately both my Husband and I are on their list and I get a Capital One credit card offer almost daily. I told my DH I would never use them because they must be milking their clients in order to pay for all these promotions.

Opting out will stop this and other solicitations from credit card companies.

https://www.optoutprescreen.com/?rf=t

azgal81
07-12-2006, 10:18 AM
Capital one was my first credit card when I was in college. I don't really use it much anymore becuase I have the reward cards. I haven't noticed it affecting my credit score I get a report every year and my score is still excellent and well above the average!

aclov
07-12-2006, 06:31 PM
DH received the 0% introductory offer and haven't had any problems so far. It's isn't a rewards card though.

Barbers2005
07-14-2006, 02:04 PM
I had a very unpleasant experience with a capital one card. One month I accidentally sent a payment that was 50 cents short, and I didn't use the card for about a month after that, so I didn't look too closely at that month's bill. Imagine my surprise when I got the bill for the following month and saw that I was charged a $25 late fee for that .50 balance. I was pretty mad, but since it was technically my fault, I paid it (I sent the payment the same day I got the bill). Then the next bill came, and I got another late fee! I called their customer service line to complain b/c I know I sent the payment in plenty of time (how could I have sent it before I got the bill?) The girl on the phone got all snarky and said she couldn't imagine that it took that long for the payment to reach them. I told them I didn't think it did take that long and it wasn't my fault that they didn't process my payment in a timely fashion. I ended up having to speak with her manager to have the late fee removed. My mom used to have capital one too, and she had something similar happen. She was charged a late fee when she sent the payment three weeks before it was due and they were very reluctant to remove the late fee, claiming they hadn't gotten it in time.

DMRick
07-14-2006, 08:06 PM
I have both Chase and Capital One. Never had any porblems with them. My credit limit is pretty high with both, I charge everything, including McDonalds, to get rewards, then pay it off each month. I goofed up once, when I had computer problems paying, and they removed the charge, without a question.
Our credit report shows an excellent score..even with 6 open credit cards.

T. Lynn
07-14-2006, 08:32 PM
I have Capital One with a 7.9 fixed rate as well and NO annual fee. I've never had any problems with them. Love their website as it's very user friendly.

Teacher03
07-15-2006, 08:28 AM
I have never had a problem with capital one....been with them about 9 years. I like their website as mentioned before, very user friendly.

Webbie
07-15-2006, 09:46 AM
I just closed my CapitalOne account after many years. We had a high limit and no problems but I do not like the changes they have made in their Miles One program, so I took the cash I had coming and dropped the card. I choose my credit cards based on the rewards program because I don't carry balances. I now use Chase for 5% on gas, groceries, drug stores ($300 max. rewards per year) and Disney Visa for 1% on everything else.


I agree with you 100%. The Mile One program was great but now it stinks. We are ready to drop them and like you will take the points we have as cash.

Webbie
07-15-2006, 09:53 AM
I have Capital One with a 7.9 fixed rate as well and NO annual fee. I've never had any problems with them. Love their website as it's very user friendly.


I disagree with you on their website. For some unknown reason it will not let me in. I even called tech support and had them attempt it. After 1 hour on the phone they still could not get it to accept my screenname and password. Access denied! Told me to wait 24 hours and try again. No go. Again I called tech support and got another tech and still no luck. I sure would love to handle my account online but since I can not even enter the website that is a no go for me. It is now 10 months later and I still can not enter the website.

T. Lynn
07-15-2006, 10:39 AM
I disagree with you on their website. For some unknown reason it will not let me in. I even called tech support and had them attempt it. After 1 hour on the phone they still could not get it to accept my screenname and password. Access denied! Told me to wait 24 hours and try again. No go. Again I called tech support and got another tech and still no luck. I sure would love to handle my account online but since I can not even enter the website that is a no go for me. It is now 10 months later and I still can not enter the website.
Check your internet options and make sure the website is in your allowed websites folder. I had to do this for a different company before. After I did that, I had no problems.

Webbie
07-16-2006, 11:11 AM
Check your internet options and make sure the website is in your allowed websites folder. I had to do this for a different company before. After I did that, I had no problems.


I will recheck that just in case. Thanks