getting sick on disney food [Archive] - The DIS Discussion Forums

all4lol

03-16-2001, 10:34 AM

I wrote a complaint on here in Feb. about getting sick from food at disney and my annoyance at the way guest relations handled my situation. It was suggested to send a letter to Michael Eisener which I promptly did. Today, I received a phone call from the SAME person from guest relations stating my letter was forwarded to her and "she thought I understood there discussion of no liability". I once again am angry that we missed paid days in the park and they won't compensate us at all. NO WAY will I ever believe that we all 4 came down with something viral all within 2 hours of each other and my doctor agrees with me. <IMG SRC="/infopop/emoticons/icon_confused.gif" alt="confused">

suevee

03-16-2001, 10:46 AM

have your doctor send a letter with yours.

suevee

B3LM

03-16-2001, 10:58 AM

I was also going to suggest having your doctor send a letter. I don't know if it will do any good or not, but it certainly can't hurt.

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dizneenut

03-16-2001, 01:32 PM

I agree...I would have your doctor send a letter as well.

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first family vacation--WDW--July 2001

dmfuru

03-16-2001, 07:14 PM

I am sorry that you had a lousy experience at WDW, but I don't see how a doctor's letter is going to convince WDW to compensate you. The doctor has no idea what illness you had, and no way of proving anything even if (s)he had a guess. Anything (s)he says would be speculation.
I am not saying that you DIDN'T get food poisoning--I am just saying that WDW probably won't listen to your doctor.
Good luck though--maybe your persistence will pay off.

curlyjbs

03-17-2001, 04:33 AM

Now don't take offense. ok?

I doubt Disney will do anything for you.(actually I don't think they should - Just my opinon) As stated before you don't have proof. Now calm down. I really feel bad that you missed out on alot of your vacation because your family became ill but stuff happens. It's unfortunate but it does. You really should get over it. YOU SHOULD
BE THANKFUL THAT LOSING A FEW DAYS IN DISNEY WAS THE WORST THING THAT HAPPENED!
Again I am sorry if this upsets you but I am sure I'm not the only one who thinks this way.

I hope your future family vacations turn out better.

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Beverly Lynn

03-17-2001, 07:37 PM

there are a few other posters on the board who had posted about getting sick after eating at the hoop de doo why not contact them and tell of their experiences as well? don't back down! theres no proof that the food didn't make you sick either!

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Beverly

robinb

03-17-2001, 08:10 PM

Beverly,

I believe that the people you're talking about is this same poster. All 8 of his/her messages are whining about the same thing.

-- Robin

Beverly Lynn

03-18-2001, 06:26 PM

no its not someone "whining" about it it was 3 other posters and on the other post from this original poster I tried to put the link about it but I didn't know how so I put the reference fo the posts name. and its not nice to say they are whining about it since none of us were present when this occured nor does anyone know it was or wasn't the food. and since they feel this strongly about it they deserve to be heard just as the rest of us do.

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holycow

03-18-2001, 07:13 PM

We have always had a pleasant trip at WDW and DL but when I read your post I realized that we had illness too..my DS and DH got very ill on our last trip and I felt it was from the food
BECAUSE when I went into the gift shop and ask for peptobismol the CM told me they had just sold out of 2 cases that morning....HUMMMMMM....
If you know where you ate then you should have reported it...I know I will next time I go if something like that happens again....
Holycow

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all4lol

03-19-2001, 07:50 PM

That was real nice. I guess if your family lost days in the park then guest services was rude to you, you would be happy? I think I have a right to post my complaint. Just because it isn't praise to the wonderful world of disney doesn't mean I can't voice my problem. Isn't this board a tool for suggestions and possible warnings for others?

TinkTink

03-20-2001, 09:16 AM

all4lol, did you book your trip thru a travel agent? If so, you may be able to enlist them in your crusade. Travel professionals may have a little more pull than the average guest.

I'm AMAZED at the treatment you received. I would call back and ask to speak to the "friendly" CM's supervisor. Explain how rudely you were treated, etc. Keep going up the chain if you have to...

My parent's had an experience with a rude employee at the Hotel Royal Plaza when they were trying to purchase WDW tickets. They complained at Guest Services at Epcot and were given complimentary passes for the day. Boy, things have changes in 8 years!!!!!

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Judie B

TinkTink

03-20-2001, 09:16 AM

all4lol, did you book your trip thru a travel agent? If so, you may be able to enlist them in your crusade. Travel professionals may have a little more pull than the average guest.

I'm AMAZED at the treatment you received. I would call back and ask to speak to the "friendly" CM's supervisor. Explain how rudely you were treated, etc. Keep going up the chain if you have to...

My parent's had an experience with a rude employee at the Hotel Royal Plaza when they were trying to purchase WDW tickets. They complained at Guest Services at Epcot and were given complimentary passes for the day. Boy, things have changed in 8 years!!!!!

http://www.wdwinfo.com/sites/fimentman/tink08.gif

Judie B

pentex

03-20-2001, 10:04 AM

It's awful that you and your family were sick on your vacation, but I think it's time to let this go. You have no real proof that it was food poisioning...it could be, but more likely it was a virus.

I can't see how it would be food poisioning because of where you ate and more specifically the way the food is prepared for Hoop dee Doo. It is all made in one kitchen for the HDD and the Trails End restaurant next door. If some of chickens and/or ribs were tainted, it would be very unlikely that when the buckets were assembled, you were the only table affected.

One time my family and I got a stomach virus on vacation and it was awful. We all came down with it at the same time and none of us could care for each other. (We knew it wasn't food poisioning because we hadn't been eating same things at all). So, although I do sympathize with what you guys went through, you have to open your mind to the fact that it probably was a stomach virus instead of trying to blame someone else.

[This message was edited by pentex on 03-20-01 at 04:09 PM.]

pnelson

03-20-2001, 10:50 AM

I'm still not quite sure what exactly you want Disney to compensate you for-lost time?? My mother has arthritis and we lost a day in the parks because of it. Oh well. I agree with the above poster, you need to let it go. We've all had rude experiences and magical experiences, great vacations and not so great vacations. Move on and look forward to your next one.

skeezixspud

03-20-2001, 11:47 AM

This is an excellent example of why I would not buy a UMP (or whatever the official name is right now.) With a Hopper, unused days may be carried over to a future trip, but with a UMP, when it's gone, it's gone, regardless of where you really were that day.

Tinkerbelle'sMOM

03-20-2001, 03:20 PM

I have to agree, time to let go. If your doctor thought that you had food poisoning, he should have had you leave samples with him. Some certain types linger around for awhile and a poop sample could have proved something. I could get anyone of the doctors I work with to say I had food poisoning every time I had the pukes or diarrhea.

I am really sorry that you had a bad time...I think just about everyone that travels has at one time or another had a person in their family get sick...my DD did last year and so I guess maybe I should write and say that I want one day refunded to me. Unfortunately this isn't going to happen for you or me.

Probably the absolute only way to see if you could be compensated would be to hire a lawyer and see what he has to say. Disney will claim no liability because you have no proof.

Tiggerlover91

03-20-2001, 03:32 PM

I'm sorry for you, I really am, it stinks that so much of your trip was wasted. But PLEASE...just let it go! The longer you hold onto it, the angrier you will stay. I'm pretty sure that being angry at Disney is the last thing you want to do.

IT'S ALL ABOUT DISNEY!!

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dennis99ss

03-20-2001, 03:49 PM

This family has a definite problem with Disney, and everybody either jumps down her throat, or says, "move along now little doggie."

Now, if this were a complaint about ants in the rooms, or some CRO not doing some code right, the story would be different.

I have read the posts here, and the previous thread. And, although most of you don't want to hear this, I think this lady is deserving of some compensation. It is fairly clear that the entire family got sick, at the same time, after eating the same food. It is also clear that, even if it was not HDD food, it was disney food as they only ate disney food for several days before.

I don't care if nobody else complained. SO WHAT! That has absolutely no bearing whatsoever on this family's claim for reimbursement. What other people do or do not do has no effect on their claim. What does have an effect on their claim is what they do, and what happens to them.

So Disney says no one else complained. That does not mean that no one else got sick. It simply means that no one else complained. Although they can put that up as a defense, I can guarantee that it is as easy to shoot holes through as a piece of tissue paper.

All4lol, file a claim in small claims court. Determine your damages, losts $$ for tickets, days in hotel, dr. expenses, etc. and, as they say on TV, take 'em to Court. I'll place my bets with you, and not disney in this fight.

robinb

03-20-2001, 05:17 PM

<BLOCKQUOTE>quote:<HR>This family has a definite problem with Disney, and everybody either jumps down her throat, or says, "move along now little doggie."[/quote]

If you take the time to look at her previous posts, you will see that she received good suggestions and sympathy. Even so, she continues to complain and air her grievances. All of her posts are about this particular incident. Now, don't get me wrong, I feel sorry for her. Nevertheless, I agree that she should "move along little doggie.".

IMO, DIS is a community and not just a place to complain. Sure, we all complain at one time or another. But don't you think that she could possibly join another discussion in the last 3 weeks?

FWIW, I welcome her as a regular member of this community. If she'd like to contribute to the community I will do my best to make her feel welcome. However, I believe that she just wants to bad mouth Disney and thought that this would be a good place to do it.

-- Robin

dmfuru

03-20-2001, 07:34 PM

LOL Dennis99ss, you crack me up! :D

pentex

03-21-2001, 05:14 AM

Dennis, why would you direct this person to small claims court? Have you ever been in small claims court? It is a ruthless process, in which one MUST show proof. I've been there and it is not easy even if you have an abundance of proof.

What proof does this person have? Did she consult a doctor during the course of the illness (not after her return to home?) Did she consult Disney during the course of the illness?

Just because the four of them ate the same food does not in any way prove it was food poisioning. Why are you so sure that it was not a virus?

A friend of mine just returned from WDW where she, her hubby and two daughters got a terrible stomach virus during their stay at the Contemporary. Disney was wonderful to them when they called for help. My friend had become dehydrated within a matter of hours, and Disney arranged for a doctor to come to their room so they wouldn't all have to take transportation in their condition.

I have always found Disney to be fair and I believe that if they had other food poisioning claims from that night, they'd offer this lady some compensation.

To encourage her to go to Small Claims court is not fair to her. She'll just waste more time and energy (and filing fees) blaming someone and feeling anger. And her anger will be multiplied when she doesn't win the case because she wouldn't. She has no evidence and I'm sure Disney has a lot better of legal advice than she does.

Like I said in my first post, it's time for her to let it go.

dennis99ss

03-21-2001, 07:35 AM

pentex I didn't give her any legal advice. I simply told her to redress her complaints in Court.

I can also state that I do not practice in Michigan, or New Jersey, and have no desire to do so. I have no idea what the rules are, and, if someone wants to go to small claims court, they should either hire a lawyer, or read up on the procedural rules before doing so.

But, since you have been to small claims court, I guess that makes you more of an expert on the standards of proof than me.

I can honestly state that I have never been a party to a claim in small claims court.

word of the day:

Res Ipsa Loquitur: The thing speaks for itself. Rebuttable presumption that defendant was negligent, which arrises upon proof that instrumentality causing injury was in defendant's exclusive control, and that the accident was one which ordinarily does not happen in absence of negligence.

Blacks, revised fourth edition.

Sharmaine

03-21-2001, 07:50 AM

Well, this would certainly piss me off if it happened to my family. But, really, what can you do?

Afterall, Disney can't be expected to compensate everyone who gets sick on a vacation that includes a trip to a Disney property. In this particular case, how can the family even prove that ALL they ate was Disney food - let alone that that was what caused their problems?

My husband once got food poisoning from a turkey dinner servered at a cafeteria at work. He called in sick, and was told that half the office was also off sick with the same thing. There was reall y no question about what happened. The health department was contacted by the company, and were onsite that day "investigating" the kitchen.

The point being...restaurant food poisoning can USUALLY be expected to affect a whole whack of people at the same time...and therefore, if people become suspiciously sick at Disney, the problem should be reported immediately so any indication of food poisoning can be highlighted. Maybe its already in these posts somewhere, but if it happens, it should be reported not only to Disney, but if possible, to some regional health authority.

I would be really disappointed in Disney if they ignored a clear outbreak, but in this case, I can see why they aren't compensating. I mean, what kind of precedent would that be setting? Should they be expected to compensate anyone who comes down with something that has some of the same symptoms as food poisoning

pentex

03-21-2001, 08:29 AM

Dennis, I didn't even know you were an attorney; now I think it's even more unfair that you tried to get this person to go further. You should know better. I don't even know if she lives in FL, but she'd have to travel to a FL small claims court and rehash this whole thing. She has no evidence at all (which no matter what your books say, real life in court is different). She would have to pay more $ for a case she would 99% lose. Plus she would continue to stress herself about the events. Lots of effort and $ and likely no resolution.

You know, lots of times in life, things happen that we don't like. And sometimes we screw up a bit (like she did in not notifying Disney that very day if she believed it was food poisioning). But if we continue to obsess with things, it just hurts ourselves in the long run. It's not only because I do believe this family's illness was viral, but because of reasons for her own peace of mind, she should move on and put this in the past.

Tinkerbelle'sMOM

03-21-2001, 10:02 AM

I agree...telling someone to take this up in small claims court was silly. My BIL is an attorney and he said he wouldn't touch a case like this with a ten foot pole...he would be taking this families money with no chance of getting a compensation.

Moral of the story...if you think you have food poisoning poop in a container and take it to the health department for testing. She needs to get over it. If I tried to get compensation for all the times one of us were sick on vacation I would have alot of free meals and rooms, that is for sure!

Figaro30

03-21-2001, 11:31 AM

I too recall seeing some negative remarks from you!!! So she's not the only one. Usually an annoying characteristic that you find in somebody else is often found in oneself. Dwell on that for a while! This entire post you've been complaining about her complaining. I call that irony!!

I think she wants to vent and have a little bit of compassion thrown her way. It's very frustrating to plan a long long time for a trip, spend a ton of money on it and have something like that happen. She has every right to vent. If you don't want to see her threads than STOP READING THEM.

Perhaps if Disney was a little more proactive instead of waiting to always be on the defense than this problem would have been solved a long time ago. But they aren't always proactive. I have found that for myself.

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[This message was edited by Figaro30 on 03-21-01 at 03:52 PM.]

[This message was edited by Figaro30 on 03-21-01 at 03:56 PM.]

Figaro30

03-21-2001, 11:33 AM

This has turned into a people bashing!!!! HELLO??????

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dennis99ss

03-21-2001, 11:36 AM

i really want to get into a debate about this, but, I won't, lest the Board Gods strike out at me :)

pnelson

03-21-2001, 12:06 PM

I still have not had my question answered by the original poster. Maybe then it will clear things up. What exactly do you want Disney to do? What do you want them to compensate you for??

dennis99ss

03-21-2001, 02:20 PM

Was there an original poster?

bwahahaha

WebmasterAlex

03-21-2001, 05:54 PM

Ok guys.. we aren't here to give legal advice.. it's a friendly Disney Board. I am sure everyone is giving their best advice. We do have rules against personal attacks and we need to stop the bashing.
Thanks

Alex
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LisaR

03-21-2001, 06:10 PM

Each experience in life is suppose to teach us a lesson. The lessons here are:

1. DO NOT purchase LOS Passes. You NEVER know what could happen. The one and only time we purchased LOS passes, Orlando set record rainfalls every single day for the entire week. I am talking downpours all day long that really made it impossible to spend any quality time at the park -especially with a baby.

2. Purchase Trip Insurance. There are good companies out there that would have paid on a claim like you are stating. Most people do not want to spend money on trip insurance because they think nothing can happen to them. Things happen and that is the point of the trip insurance.

3. Be mad, be upset, vent, let it all out - but then move on. If you let it get you this ****** offed, you will end up getting sick again. Bad things happen, even on vacations and even at Disney. Learn from it and do some things differently next time around - no matter where you travel to.

Lisa

pentex

03-22-2001, 04:45 AM

Figaro, how could Disney be proactive about a family getting a stomach virus (which is likely what happened)? Even in the unlikely event it was food poisioning, how could they be proactive about guests who don't complain until well after the fact and produce no evidence? I know Disney is a giant corporation but that doesn't mean they have to compensate for every claim based on face value.

Have you ever stood on the Guest Relations line and listened to the complaints people submit? I have on several occasions and it is unbelievable. One time I heard someone complaining because she was bit by a mosquito and she felt that Disney should control insects better....another time, a family was complaining because they didn't find a good spot at the parade the day before....another time I heard a guy YELLING at the GR cast member that someone told him Splash Mountain was in Epcot and he would have went there instead of MK so he wanted them to give him a pass to get there now.

The amount of complaints they get must be staggering and they must somehow use discretion to sift through ones that have obvious merit. If they compensated all who came to them, it would be absurd.

Again, I feel very badly for this poor family who got sick on their vacation but like Lisa (who summed all up perfectly in prior post), bad things like getting sick happen even on vacation. Arriving at the conclusion that it definitely was food poisioning because they ate the same food, and that in NO way could it possibly have been a virus is just looking for someone to blame for a day lost in a vacation.

all4lol

03-22-2001, 06:37 AM

I am the original poster. I have moved on, ty for the support to those who gave suggestions. My postings have all been replies to suggestions given to me from here; ie....writing Michael Eisener. You know, those bashing didn't get the point at all!!! It was the way the claim was handled....rudely. What did I expect Disney to do? First of all....return my call to my room at Disney when I reported our illness (not even a peep back while we were there). Second, replace the lost days....they seem to do upgrades and everything else for little issues but I didn't even get a meer phone call.

Now......this conversation is done on my part. This is a board to only report happy things. My posting was done as a warning to others and for simple suggestions on how to report the awful rudeness I received. I tried, I failed.....I got no where.

As to legal advice.....no I won't go there. I have no test results nor do I intend to carry it that far.

This board seemed the place to alert others. Alert done........

NOW......stop climbing down my throat. I hope none of you have to encounter this experience as a 1st timer who planned this vacation for a solid year.

Thanks to those who gave me concrete suggestions!!!

Linda

03-22-2001, 09:17 AM

Hi,
Just a reminder that here at the DIS we believe in âplaying niceâ, just like you would when youâre at the âWorldâ. So please remember that we do not allow personal attacks on the boards. Differences of opinions are just fine and we are all entitled to such, however please keep it polite. If you have any questions about posting please refer to DIS Posting Guidelines at this link: http://wdwinfo.com/guidelines.htm . If this thread continues its downhill slide I will be forced to lock it, something that almost never happens here on the Family Board

Thanks for your cooperation

Linda
http://www.wdwinfo.com/sites/family/flowerface.GIF
Family Board Host

Coordinator Dis Convention 2001

Figaro30

03-22-2001, 10:27 AM

Sorry you had to be given a bashing on here. I too have experienced that and it's unfortunate that there are so many truly negative and mean people on this board.

When I said before that Disney needed to be more PROACTIVE...what I meant was when first approached with the situation....instead of ignoring it...maybe they should have been more compansionate to you. Like perhaps compensated you with a free Character Breakfast. Something simple...but just a jesture of good faith. Unfortunately when these little things aren't supplied you often feel "abused" and the more you have to fight for what you feel is right, the more you feel you should be compensated.

This happened to me a few years ago when they charged our entire trip to another guests credit card. HEY...SOUNDS GOOD RIGHT???? Did I have to say something??? NO!!!!!!!!! After repeatedly questioning them about why the charge is not appearing on my card...they kept saying that it was paid for. I was puzzled. Looking back I SHOULD HAVE LEFT IT LIKE THAT....but no I'm too honest (and too stupid) to do that. I insisted something was wrong. Finally after weeks of this problem they finally realized it was another guest card (this guest had already had his vacation and checked out). He would have been paying for our whole trip. Apparently the guy had spent so much money that week he probably wouldn't have even noticed the extra 3000.00!!! The bottom line is I wasted a lot of time insisting to them that there was a problem. NOBODY said "can we do something for you - like a character breakfast?" Instead after feeling like I did a really good thing and was barely thanked from disney for a potential HUGE screw up on their part to an innocent bystander I started to feel like I deserved something in return. The more people I talked to about this...the more aggravated I got. The bottom line is I ended up with a 8 day stay at the Yacht Club instead of all star resorts. They could have avoided this whole thing is they would have been willing to just offer me 50.00 Disney Dollars or some token of their appreciation. Instead because they didn't offer anytihng to me and I had to drag it out of them I went from a Character Breakfast...which wasn't good anymore to me...to staying at Dixie Landings...which wasn't good anymore to me...to insisting on staying at the Beach Club. I felt like I was pulling teeth!!

My point again is that is Disney was more proactive I would have been more than happy with the Character Breakfast and even more esctatic with Dixie Landings. But because they were unappreciative from the start I wasn't satisfied until I got Beach Club!!! This is why disney needs to be more proactive instead of waiting to be on the defensive.

Again, I certainly didn't set out to gain from this experience but I certainly felt like I did them a huge favor and they needed to pat me on the back for it in return.

I'm sure I'll have people responding to my post saying that I'm one of those people who is always looking for something....yeah well maybe it was YOUR credit card I saved from being billed $3000.00!!! Next time I wont be so nice and notify disney of the screwup!!! HA !

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pentex

03-22-2001, 11:56 AM

I have rarely felt shocked by things on this Board, but I am shocked after reading Figaro's last post. You honestly think Disney owed you something for being honest? I would never, ever in a million years think I'd get more than a "thank you" for helping them figure out they had mischarged someone. (After all, eventually the mischarged person would have realized the mistake, and Disney would have traced the facts back and charged you anyway).

I think it's situations like this, that cause Disney to be more on guard to complaints and possibly end up passing up someone deserving of compensation.

I am still shaking my head on this one. Now I have heard it all.

Figaro30

03-22-2001, 12:27 PM

Yeah a thankyou would have been nice. But I barely got that. That's what pissed me off!

If you would have spent practically every day of 3 1/2 weeks on the phone to Disney more than you have in your entire life to try to find a problem they insisted WASN'T a problem only to find out that weeks later after intense investigation that YOU insisted on, that there was an error that they made, I think you would have been mentally exhausted like I was and extremely annoyed when you weren't thanked after you brought the problem to their attention. If I had to do it all again honestly I'd probably just ignore the problem so I didn't have to deal with the extreme aggravation of calling Disney everyday. I don't know about you but I don't have a lot of spare time in my life to be wasted sitting on hold, calling over and over again to be told there is no problem.

By the way, the manager I spoke so said they NEVER would have caught and traced the problem back to me... that's what took so long for them to find the problem in the first place. Nor did she think he would have even noticed because he had spent 10's of thousands of dollars on his visit) This was the manager, of the manager, of the manager that told me this.

If I had to do it again, I wouldn't change a thing I did except maybe ignored the missing charge on my credit card in the first place.

http://lisasclipart.bizland.com/images/figaro1.jpg
'81 - Cont.
'88 - Disneyland
'89 - Maingate East
'91 - CBR
'94 - CBR
'95 - CBR
'98 - BC
'00 - WL
'01 - OKW

pentex

03-22-2001, 12:37 PM

All you had to do was inform the manager and that was all you had to do. If you spent 3 1/2 weeks stressing, that was your choice.

And trust me, they would have found the mistake. Once the mischarged guest made the complaint when he or she found the error, they would have linked it up to you.

Figaro30

03-22-2001, 01:36 PM

Of all the things you've seen on here my post shocked you the most? LOL I personally think the post about the women letting the child pee in line of BTMR or the man who let his kid take a poop in the bushes in front of Buzz is pretty disturbing. Oh but maybe you were just blinded for a minute by the halo around your head. That's probably it.

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'88 - Disneyland
'89 - Maingate East
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'94 - CBR
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swinginevilmike

03-22-2001, 11:58 PM

God I thought things were vicious on the debate board! We fight about politics over there,here you fight each other! Someone has a legit complaint here and it seem like they get dragged thru the mud! Get over it! Stop whinning! Is this really Disney like? I think I'll stay in the safety of the debate board :eek: :rolleyes:

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honeymom

03-23-2001, 02:22 AM

It sounds like you may have actually had food poisoning. Although I'm not sure that Disney would have any liability after the fact, you should at least contact the Florida Health Dept. with any details. They should know if there were any other complaints from that time period at that particular restaurant filed with them. Plus, it sounds like at the very least it is time for an inspection. This is not meant as a malicious action - it is to protect the rest of us who might eat at the restaurant on future trips. Buffets and preprepared meals are notorious for health code violations if the food is not handled properly and people do get sick.

pentex

03-23-2001, 04:23 AM

This is my last post to this topic. Figaro, you have no right to make a derogatory comment to me about "having a halo around my head".

I responded to this post only to help this woman. Again, for various reasons already discussed over and over in two posts by several DIS contributors, I don't think this was food poisioning. I don't think she's done something wrong by inquiring or by asking on these Boards; however, I think it's time for her to accept that it well could have been a virus, and put the incident in the past and move on. I'm glad to see that's what she has decided to do. Sometimes, we are sure we are right about something but if nothing can be done to prove that, stressing and arguing about it does nothing good for our health or self-esteem.

You came in and gave the WORST advice of all to this poor lady and threw in an absurd analogy of how you harassed Disney into giving you an upgrade because you believed you deserved compensation for being honest. You know what...that IS worse than the examples you cited of peeing and pooping. I don't have a halo around my head, but I'll never ask someone to reward me for being honest.

Give me the world's biggest break here. The topic's over for me. Good luck to original poster and I hope any future Disney trips are better for you & your family.