PDA

View Full Version : Disney DVD Player-EBAY(broken)


mommyoftwinfants
04-20-2006, 07:01 PM
I just purchased a DVD player (NIB) Saturday was so excited when the UPS guy came today so I immediately took it out of the box and noticed that the screen looked funny so I pluged it in and charged it so I could turn it on and sure enough only 1/2 of the screen works. I emailed them to tell them about the problem. I hope that they will be able to send me a replacement. Should I just try to get a refund since the batteries were recalled. I have only purchased 3 products (all disney of course) on ebay and am still new at this...Any suggestions?????

jessica52877
04-20-2006, 09:00 PM
Hmm, can't help you much on this. Is disney offering refunds on the product because of the recall? Or just replacement? If the UPS guy brought it then it has insurance so that is probably your best bet. The buyer should be able to help you, if not check the labels on your box and save all packing materials, quite possilby you can handle it yourself through UPS without the seller.