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View Full Version : Poor parents still aren't home!!


Tink78
02-13-2006, 08:48 AM
My parents flew to Sanford 2 and a bit weeks ago with TCD.

They booked upgrades, and got told they couldn't have the upgrade for the outgoing flight, and were offered a free PH meal as an alternative.

Now, they have got problems getting home.

They were due to leave Sat evening from Sanford, to arrive home 7:20am on Sunday, but they have had to spend 2 nights at 2 different hotels now, and are due to fly home later today arriving in tonight at 00:50am!! (Almost 41 hours late!).

And to add insult to injury, they can't have the seat upgrades that they have paid for on the way back either.

Needless to say - they aren't very happy.

I will update this tomorrow to let you know if they make it home within the 48 hours or not!!

angel659
02-13-2006, 08:58 AM
Hi

Oh dear I wouldnt be happy either. I have heard terrible reviews on the net regarding delays and bookings not being correct.

I hope they manage to get home and other than that they had a fab time.

mushumadness
02-13-2006, 09:05 AM
ours got cancelled on the way out with tcd, I hit the roof. (though I am traveling with them again this year but in economy no point upgrading if I arnt going to get it)

your poor parents it must be awfull being passed around like that hope they get home ok and soon

Minniespal
02-13-2006, 09:13 AM
I wouldn't be a happy bunny either.

Hope they get home soon :grouphug:

mandymouse
02-13-2006, 09:21 AM
What a terrible way to end their holiday, I can only hope that they have had a great time anyway and that this hasn't ruined their holiday for them :)

KayleeUK
02-13-2006, 09:26 AM
I hope they can get home soon....I espect you are waiting for your pressies ;)

Olaf
02-13-2006, 09:31 AM
We had a lot of airport closings yesterday. It's one of the hazards of flying along the east coast in the winter. Hopefully they can be refunded for their upgrade.

jjk
02-13-2006, 09:58 AM
hope they get home soon

jns
02-13-2006, 11:39 AM
what a nightmare 41 hours delay :crazy:

who is TCD ???

squitty
02-13-2006, 12:53 PM
TCD= Travel City Direct

Wow! hope they are home soon.

wils
02-13-2006, 01:07 PM
Hope they arrive home soon

Frances999
02-13-2006, 01:33 PM
I hope they arrive home soon (and safely).

I have heard so, so many reports of similar incidents happening with TCD - not just on this website but on others as well. They seem to totally lack customer service and the down-time on their planes seems ridiculous.

:wizard:

jockey
02-13-2006, 01:34 PM
Your poor parents - I would be like Electric Lizzie if this happened to me. Hope they get home soon!

jns
02-13-2006, 01:42 PM
TCD= Travel City Direct

Wow! hope they are home soon.


Just as well I asked
Thaught It was an other Company

Hilary
02-13-2006, 01:57 PM
I always used to be envious of people who were delayed coming home as it sounded like an extra day (or more) of holiday time. However, it's when you hear about the changes of hotels, lack of information and the uncertainties that it suddenly loses any momentary appeal!

Fingers crossed they get home soon :)

Laurafoster
02-13-2006, 02:54 PM
wow how awful! hope they had a good time though!

florida sun
02-13-2006, 02:58 PM
Fingers crossed they get home soon :wizard:

Cyrano
02-13-2006, 03:26 PM
Hope they get home soon :)

snookhams
02-14-2006, 03:52 AM
surely they'll get their upgrade money back won't they? We have booked sunshine first this year with TCD! I hope that everything is OK

jns
02-14-2006, 03:53 AM
I hope they are home by now

Minniespal
02-14-2006, 04:00 AM
Any news yet?

alisonbestford
02-14-2006, 05:28 AM
I always used to be envious of people who were delayed coming home as it sounded like an extra day (or more) of holiday time. However, it's when you hear about the changes of hotels, lack of information and the uncertainties that it suddenly loses any momentary appeal!

Fingers crossed they get home soon :)

We were delayed, with Virgin, for 36 hours last year :rolleyes:

Luckily we did DTD checkin and found out before we got to the airport so went straight to the hotel (Rosen Plaza) and DID get an extra day with little fuss :thumbsup2

DH works from home, and I don't go out to work, so the uncertainties weren't too bad for us but there were some EXTREMELY stressed folk :confused3

The flight was delayed due to mechanical problems though - which was covered in our holiday insurance - so we were able to claim 30 each for every 12 hours of the delay. Needless to say, that 270 went straight on this years holiday deposit :woohoo:

Hope your parents are home now :wizard:

Tink78
02-15-2006, 07:20 AM
They are home!!

They landed at 01:13am on 14th, instead of 07:20am on 12th!

Normally they would have enjoyed the extra 2 days there, but they weren't even near WDW as they were flying from Sanford, so they were stuck in a hotel with not much to do.

There was a technical fault with the plane at Gatwick, so it couldn't leave (so some poor people have missed 2 days off the start of their holiday!) so the plane never made it to Sanford to bring them home, and then it just went on from there.

They got taken to the airport, then back to a hotel, then thought they were flying 24 hours late, got taken to the airport again, then got bused off to a different hotel, had to wait again, then finally got to the airport for the 3rd time, and finally flew home.

We took yesterday off work and spent the day chatting with them.
They had an amazing holiday despite all the commotion on the way home, and they are trying to find out about compensation.

Glad they are home safe.
I missed them loads and loads!

florida sun
02-15-2006, 07:25 AM
Glad they got home safe and sound Karen, and it sounds as though, despite the delay they really enjoyed their holiday :goodvibes

Minniespal
02-15-2006, 07:34 AM
Karen ~ Nice to hear that they finally arrived safe and sounds.

Seems as though they had a fantastic holiday :goodvibes

mandymouse
02-15-2006, 07:47 AM
Thank goodness that they got home safely, and I just hope it didn't ruin their holiday :)

Tink78
02-15-2006, 08:31 AM
No, holiday wasn't ruined.
They had a fab time.

natalielongstaff
02-15-2006, 01:10 PM
im glad they eventually arrived home :) shame they didnt get more time in WDW tho :confused3